One of our sliding doors was built to open on wrong side. Delayed completion of project for two weeks. Were several problems encountered, but all was cheerfully corrected. Did tire of hearing complaint of "another remodeling project." Requirements and solutions were clear "up front." Supervisors made sure we were happy. A few problems resulted from simply "too big of a hurry."
Disappointed. The latches had to be replaced within a week of install. The caulking was put on too thick and in a sloppy manner.
Renewal by Anderson did a great job for us in installing our new windows. Windows are excellent. Made a difference in our house keeping warm. We love how they look.
The entire process was seamless and the sales rep and installers were polite and courteous.
If only I had another house! I'd have it done too! Win the lotto? Get some more windows? Renewal by Andersen---- GOOD JOB!!
We are very pleased with the product, + installation. Every person associated with Anderson was very professional. We have already seen a savings with ulility bills.
We are happy with the product and the work done by Renewal by Andersen.
There was an $840 credit for installation that wasn't used. However, the finance company billed the full rate. I've called them twice and Renewal by Andersen once. It still hasn't been credited to my account.
Renewal by Andersen you did an amazing job on our windows! We are pleased with the outcome of the installation, clean up,friendly staff, and employees. The windows look better than we could have imagined! Thanks again for a great product!!
We had a blip in communication that was distressing, but I very much appreciate the professionalism with which it was resolved. "The buck stops here" was real.